Customer Associate

Job Summary:

Playing a crucial role within the team, you have the opportunity to make a lasting impact through providing outstanding customer service during the checkout process. Your role extends beyond simply handling transactions to actively engaging with customers, identifying their requirements, presenting options, and suggesting complementary items to enrich their visit.

Our worldwide collection of brands is committed to motivating and empowering the younger generation. With a focus on encouraging self-expression, we offer unparalleled opportunities within the heart of the athletic and sneaker cultures through our team members. If you seek to be involved in a greater cause, this is the ideal environment for you.

Roles and Duties:

• Guarantee a satisfying, smooth, and precise checkout process for clientele.
• Achieve exceptional sales results, provide top-notch customer support, and excel in operational efficiency.
• Engage with store management to handle customer issues in a polite and respectful fashion.
• Achieve and surpass individual performance and efficiency targets.
• Utilize open-ended inquiries when interacting with clients to evaluate their requirements effectively.
• Ensure prompt and precise handling of customer payments.
• Enhance familiarity with products and keep abreast of prevailing and forthcoming trends.
• Stay informed about all products, promotions, and current store trends.
• Foster a work atmosphere that is both welcoming and uplifting for all individuals.

Qualifications:

• Having some background in retail within the last three months is desirable.
• Having self-assurance and ease in interacting with clients to enhance their satisfaction.
• Consistently displaying a pleasant and optimistic demeanor.
• Inspired by engaging with clients and dealing with sports merchandise.
• Self-motivated in accomplishing assignments without constant oversight.
• Open schedule, with the ability to work evenings and weekends.

About Us

Foot Locker, Inc. stands out as a top-notch worldwide seller of sports shoes, clothing, and gear. With a presence in more than 20 nations, we strive to provide high-quality items from renowned labels. Our enthusiasm for sports and societal trends motivates us to offer distinctive retail experiences both physically and digitally. Foot Locker takes pride in encouraging and supporting youthful culture via originality, inclusivity, and active community involvement. Engage with us as we commemorate sneaker trends and influence the direction of the sector!

EEO Statement

We promote diversity and cultivate a supportive atmosphere that includes all staff members. Discrimination is prohibited on the basis of various factors such as race, religion, gender, sexual orientation, and more. Our objective is to establish a work environment that acknowledges and appreciates unique qualities while offering equal chances for everyone to succeed. Our dedication lies in ensuring fairness and promoting affirmative action throughout the employment spectrum, from recruitment to career progression.