Account Director

Job Summary

Responsible for overall servicing of accounts including hands-on work with research, strategic recommendations, presentations, timelines, budgets & billing, client needs/requests, and brainstorming ideas. Managing our Account teams made up of Management Supervisors, Account Supervisors, Account Executives, and Assistant Account Executives in all aspects of overall performance.

Responsibilities:

• Establish your role as the key person/Agency contact for multiple client contacts.
• Hands-on management of daily activities for several of our key clients/accounts.
• Play the pivotal role of coordinating between research/planning, creative, and media departments to ensure smooth development and implementation of clients' campaigns.
• Oversee budget planning, competitive monitoring, and research/planning as needed.
• Work with accounts to extract new business and put yourself in the position of their ‘Chief Marketer’ as you conceive of marketing & advertising plans to serve their goals.
• Provide information for creative strategies and briefs; communicate clients' needs thoroughly and effectively to creatives.
• Monitor creative effectiveness/quality.
• Assist in identifying marketing opportunities/needs.
• Process legal, technical, and product planning approvals.
• Generate ideas for promotion and merchandising programs.
• Orchestrate media deadlines, legal clearance issues, interactive technology, and serving issues.
• Lead media development process and understand media planning/buying across media types and how it interfaces with creative needs.
• Manage and mentor Account Services staff.

Knowledge/Experience:

• Strong client service background and skills required (7+ years in an ad agency preferred).
• Knowledge of creative and expectations of clients.
• Strong writing and presentation skills.
• Organizational skills.
• Ability to manage multiple tasks and project plans.
• Demonstrated ability to work well with others and autonomously.
• Motivated with a sense of urgency.
• "Can do" attitude.
• A passion for excellence.
• Ability to balance a strong client service ethic with “Company First” thinking.
• Excellent attention to detail to ensure accuracy.
• High degree of flexibility.
• Bi-lingual (English/Spanish) highly preferred.

Education:

• Bachelor’s degree in Marketing or related field.