General Merchandise Specialist

Job Summary:

As a crucial team member, you have the opportunity to create a lasting impact by providing exceptional customer service at the checkout. In addition to processing transactions, your role involves assisting customers by understanding their needs, offering solutions, and recommending additional products to enhance their shopping experience.

Our global house-of-brands is dedicated to inspiring and empowering youth culture. Passionate about self-expression, we provide unmatched experiences at the core of the sport and sneaker communities through our people. If you are looking to be part of something bigger, you in the right place.

Roles and Duties:

• Maintain a captivating, seamless, and precise checkout experience for clientele.
• Exceed sales targets, provide exceptional customer service, and ensure operational excellence.
• Join forces with store management to handle customer grievances in a polite way.
• Meet and surpass personal productivity goals by a significant margin.
• Utilize open-ended inquiries as a way to gauge customer needs through interactive communication.
• Conduct customer payment transactions with efficiency and precision.
• Broaden knowledge of products and stay abreast of current and upcoming trends in the industry.
• Stay mindful of all products, promotions, and shifting store trends.
• Work towards promoting inclusivity and positivity in the workplace.

Qualifications:

• Ideal candidates should have had some exposure to the retail sector in the past three months.
• Projecting confidence and relaxation when engaging with clients to provide an enhanced experience.
• Approaching situations with a friendly and positive mindset.
• Encouraged by engaging with customers and managing athletic products.
• Operating independently in finishing work without supervision.
• Accommodating availability, with the capacity for nights and weekends.

About Us

Foot Locker, Inc. is a premier global retailer of athletic footwear, apparel, and accessories. Operating in over 20 countries, we are dedicated to delivering top-tier products from leading brands. Our passion for sports and culture fuels our commitment to creating unique shopping experiences in-store and online. At Foot Locker, we inspire and empower youth culture through innovation, diversity, and community engagement. Join us in celebrating sneaker culture and shaping the future of the industry!

EEO Statement

We embrace diversity and foster an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected category. Our goal is to create a workplace that respects and values individual differences, providing opportunities for all employees to thrive. We are committed to equal opportunity and affirmative action in all aspects of employment, including recruitment, hiring, training, and career advancement.